Shipping policy
Shipping Policy for The Milk's Official Merchandise Store
1. Introduction
Thank you for shopping at The Milk's official merchandise store. This Shipping Policy applies to all products purchased through our website.
2. Shipping Methods and Costs
- We offer standard shipping only
- Shipping costs are calculated based on the shipping method, weight of the package, and destination.
- All shipping costs will be displayed at checkout before you complete your purchase.
3. Delivery Times
- Standard shipping within the UK typically takes 3-5 business days.
- International shipping times vary by destination but generally take 7-21 business days.
- Please note that delivery times are estimates and may be subject to delays.
4. International Shipping
- We ship internationally to select countries. Shipping costs and delivery times vary by destination.
- Customers are responsible for any customs duties, taxes, or other fees imposed by their country's regulations.
- We are not responsible for delays due to customs processing.
6. Lost or Damaged Items
- If your order is lost in transit or arrives damaged, please contact us immediately at [customer service email].
- We will investigate the issue and, if necessary, send a replacement or offer a refund according to our [Refund Policy].
7. Changes to Your Order
- If you need to change the shipping address or make other adjustments to your order, please contact us as soon as possible. Changes cannot be made once the order has been shipped.
8. Contact Us
For any questions or concerns regarding your order or this Shipping Policy, please contact us at info@thisisthemilk.com